Thank you “Dispatch Magazine”!!

Posted on 2/8/2012 by Jeff Broadus with 2 comments

  Today’s 911 systems are built, operated and maintained locally, usually by counties, but sometimes by municipalities and states. Only recently has there been any federal involvement in 911 matters, and there has never been any interconnection among 911 systems to allow transferring of calls, etc.

The Issues Now NG9-1-1 is many years from being fully implemented nationwide. However, much top-level planning has occurred, and in 2011 the FCC has issued several formal documents to jump-start the transition. Check the NENA and FCC Web pages for the latest activities.

Most within the 911 community have realized that today’s 911 systems need a gigantic advance in order to continue efficiently handling today’s level of traffic, and to handle tomorrow’s new requirements: handling video, photos and text, and the ability to transfer 911 calls among comm centers.

This project of improvement has become known as Next Generation 9-1-1, or NG911. The concept involves many layers and topics:

• standardizing the underlying technology of the nation’s separate 911 systems, most likely using IPtechnology and Internet-based communication links
• creating more centralized databasesof information to handle calls
• interconnectingPSAPs to allow unlimited transfers of calls, distribution of overflow 911 calls, to other centers, and other call-handling features
• allowing the 911 system to accept and handle advancedinformation from citizens, including video, photos, text messages, etc.
• interconnecting with private services, such as telematics providers, to handle automatic crash notification (ACN) and other similar data.
• adding advanced features to the 911 system, such as automatic routing for languages, mapping, medical info storage, etc.

Read More, also there is a great diagram of a community model, Thanks 991 Dispatch!!

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